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Returns

We LOVE our Customers!

 
Product Policy Exchange or Return of Cleo Secrets Products
 
 
Cooling Off Period: All items have 15 days cooling off period. Returned items must have all tags/labels attached and they must be unsoiled and undamaged

 
A refund will be issued for price paid or a merchandise exchange when returned within 15 days of the purchase date. Merchandise returned more than 15 days after the purchase date will not be eligible for a return.  No refunds on shipping fees. We will only refund shipping charges if we've sent the wrong item.
 
IMPORTANT
  The item returned must be as new as otherwise it will not be accepted.
Returned items must have all tags/labels attached and they must be unsoiled and undamaged.
 
 
Where to Return or Exchange Products 
  1. Circle the item(s) that you are returning or exchanging on your invoice / sales chit and please note the reason why.
  2. Pack and seal your return securely, in the original package if possible.
  3. Call at our retail outlet at:
Cleo Secrets
2 Bella Vista Street
San Gwann

  

 
 
If you have any questions or concerns about your return or exchange, please call us on 27227226 or send an email to returns@cleosecrets.com
 
 

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